Refund Policy

We will happily provide refunds for faulty items in accordance with ACCC Guidelines.  We don’t offer refunds for change of mind, but can exchange within 14 days!

Items returned to sender

If a parcel is returned to us because it was uncollected from a Post Office/parcel locker, or the wrong address was provided, it will be treated as a return.  We will refund the cost of the items minus the original shipping fees when we receive it.  We are happy to post it out again at buyer’s cost.

Repairs

We will attempt to repair your product if a fault is found.  If it can’t be repaired as new, a like replacement will be provided if available.